FirstBank is one of Nigeria’s top financial institutions. For its customers, connecting their NIN and BVN to their accounts has many benefits.
It protects you as a FirstBank customer from identity theft and financial fraud. It also allows smooth transactions.
In addition, the CBN has mandated linking NIN and BVN identifiers to bank accounts with a deadline of April 2024. Failure to comply will lead to the blockage of your account.
In this blog, I’ll show you how to link your NIN/BVN to your Firstbank account.
How To Link Your NIN & BVN to Your FirstBank Account
To link your National Identification Number (NIN) and BVN to your FirstBank account you can use these methods:
Link NIN To FirstBank Account At FirstBank Branch
If you choose to link your NIN in person at a FirstBank branch, you’ll need your NIN slip, BVN, and FirstBank account details.
Here are the steps:
- Request a NIN linking form from the customer service representative.
- Fill out the form with the necessary details, such as your account details, NIN, and BVN.
- Submit the form back to the customer service for processing.
- Wait for SMS confirmation of successful linking.
FirstBank Online Banking
Here’s how you can link your NIN to your Firstbank account via online banking:
- Log into FirstBank’s Internet Banking with your credentials.
- Go to the NIN Linking Section.
- Enter your NIN and other needed information in the specified fields.
- Submit your NIN linkage request.
- You will get an on-screen confirmation. It will show that your NIN has linked to your FirstBank account.
USSD Code To Link BVN To FirstBank Account
- Dial the USSD code *894# with the phone number registered with your FirstBank account.
- Include your 11-digit BVN number. For example, if your BVN is 12345678910, you would dial *894*12345678910# on your mobile phone.
- After dialing the code, you will get a confirmation SMS from FirstBank.
4. FirstMobile App
The FirstMobile app offers another convenient means to link your NIN:
- Download and activate the FirstMobile app
- Log in with your credentials.
- Navigate to the section designated for BVN/NIN updates.
- Enter the necessary details, including your NIN or BVN.
- Submit the information to link your NIN to your FirstBank account​.
<<Related Article – How To Link NIN/BVN To GTbank Account Quickly
Firstbank Customer Care Contacts
You can get help with linking your NIN or BVN to your FirstBank account by contacting their customer care:
1. Phone Support
You can call FirstBank customer care at the following numbers for immediate assistance:
- General inquiry: +234 1 905 2326, +234 708 062 5000, +234 1 448 5500
- Specific service (FirstContact): 0700-FIRSTCONTACT (0700-34778-2668228)​​​​​​.
2. Email Support
For email inquiries or to file a complaint, you can reach FirstBank customer care through:
- General Support: firstcontact@firstbanknigeria.com
- Complaints: firstcontactcomplaints@firstbanknigeria.com or complaints@firstbanknigeria.com​​​.
3. Social Media and WhatsApp
FirstBank is also active on social media and provides support through these platforms:
- Facebook: First Bank of Nigeria Limited
- Twitter: @FirstBankngr
- WhatsApp for Banking Services: +234 812 444 4000​.
Conclusion
You must link your National Identification Number (NIN) and Bank Verification Number (BVN) to your bank accounts. This is not just a rule. It’s a step to make financial transactions in Nigeria secure and sound.
FirstBank customers have various convenient channels. These include in-branch visits, online banking, USSD banking, and the FirstMobile app. They are meant to make the process seamless.
FAQs
Can I link my BVN to my account by myself?
Yes, you can link your BVN to your bank account by yourself using online banking, USSD codes, or mobile banking apps.
How do I know if my BVN is linked to my bank account?
You can check if your BVN is linked to your bank account by logging into your online banking platform or contacting your bank’s customer service.
Can two BVNs be linked to one phone number?
No, a phone number can only be linked to one BVN, ensuring individual identity security and verification.
Can my BVN be linked to two numbers?
Yes, your BVN can be linked to multiple phone numbers, allowing flexibility in banking communications.
How long does it take?
The process of linking your BVN/NIN to your bank account is usually instant, but confirmation may take up to 24 hours.
What happens if I don’t link my NIN/BVN?
Failure to link your NIN/BVN to your bank account may result in restricted access to banking services and transactions.